This Privacy Policy explains how Red Phoenix 888 International Corporation ("we", "us", "our", or "Red Phoenix 888"), a corporation registered in the Subic Bay Freeport Zone, Republic of the Philippines, collects, uses, discloses and protects personal information that you provide to us when you visit our website at redphoenix888.ph or otherwise communicate with us.
We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and, where applicable to data subjects in the European Economic Area or the United Kingdom, the EU General Data Protection Regulation (GDPR).
1. Data controller
The data controller responsible for the processing of your personal data is:
Red Phoenix 888 International Corporation
Warehouse 2, Lot 56 Aim High Avenue, Subic Gateway Park Phase 1
Subic Bay Freeport Zone, Philippines
Email: export@redphoenix888.ph
Telephone: +63 945 873 7073
2. Information we collect
We collect personal information that you voluntarily provide when you submit our contact / quotation form, request a document pack, send us an email, or otherwise communicate with us. This may include:
- Full name and job title;
- Company / organisation name and country of operation;
- Email address and telephone number;
- Destination country, models of interest, estimated quantity, and any free-text message describing your enquiry;
- Correspondence we exchange with you in relation to your enquiry, order or after-sales support.
We may also automatically collect limited technical information when you visit our website, such as your IP address (in truncated form), browser type, device type, referring URL, and pages viewed. This information is used solely for security, fraud-prevention and aggregate-traffic analytics.
3. How we use your information
We process personal data for the following purposes:
- To respond to your enquiries, provide quotations, technical specifications and document packs;
- To negotiate, conclude and perform contracts of sale and export;
- To comply with our legal, accounting, customs and dangerous-goods (UN 1044 / IMDG) reporting obligations;
- To send you transactional communications relating to your order, shipment or after-sales support;
- To safeguard our website against fraud, abuse and security incidents;
- To improve the content, navigation and accessibility of our website.
4. Lawful basis (GDPR data subjects)
If you are located in the EEA or United Kingdom, the lawful bases on which we rely are:
- Consent — when you submit our contact form or subscribe to communications;
- Contract — when processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract to which you are a party;
- Legal obligation — when we must retain or disclose data to comply with applicable law;
- Legitimate interests — to operate, secure and improve our website and to manage commercial relationships with our customers and prospects.
5. Sharing and disclosure
We do not sell or rent your personal data. We may share it only with:
- Members of our group of companies and our authorised distributors, where necessary to fulfil your request;
- Service providers who process data on our behalf (e.g. email infrastructure, web hosting, form-submission backend) under written confidentiality and data-processing agreements;
- Freight forwarders, customs brokers, carriers and dangerous-goods authorities, where required to ship UN 1044 fire extinguishers under the IMDG Code;
- Public authorities, regulators or courts, where disclosure is required by law or necessary to defend our legal rights.
6. International transfers
As we are based in the Philippines and ship internationally, your personal data may be transferred to, stored or processed in countries outside your country of residence, including those that may not provide the same level of data protection. Where required, we put in place appropriate safeguards, such as the European Commission's Standard Contractual Clauses, before any such transfer takes place.
7. Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, including any commercial, accounting, tax, customs or legal-defence requirements. Enquiries that do not result in a commercial relationship are typically retained for up to 24 months and then deleted or fully anonymised.
8. Security
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These include encrypted transport (HTTPS/TLS), access control, principle of least privilege, and regular review of our suppliers' security postures.
9. Your rights
Subject to applicable law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise these rights, please contact us at export@redphoenix888.ph. You also have the right to lodge a complaint with your local supervisory authority, including, in the Philippines, the National Privacy Commission (privacy.gov.ph).
10. Cookies
Our website uses a minimal set of strictly-necessary cookies and, where you consent, anonymised analytics. For full details, please see our Cookie Policy.
11. Children
Our website is intended for business-to-business commercial use and is not directed at children under the age of 16. We do not knowingly collect personal data from children.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was most recently revised. Material changes will be brought to your attention via a notice on our website.
13. Contact
For any questions about this Privacy Policy or our data-processing practices, please write to export@redphoenix888.ph.